Shutter Box Philippines :: Digital Photography and A Whole Lot More

A number of Nikonians had a meeting with Mr. Anderson Tan of Columbia Digital.

From NIKON PHILIPPINES “Columbia Digital Sales Co.”

Dear Nikonians,

It was very nice to finally meet some of you.

The meeting went quite well. Below are the improvements that CDSC will implement and deliver. We will do it slowly but surely. One step at a time…

Service:

1. We will be having loaner units by mid Sept. Priority for pro Nikonians who use their camera for a living. Those who want to avail of a loaner unit must present a valid wedding photographer, studio owner, etc. calling card and ID. Also a memorandum/contract for the loaner unit has to be signed.
2. We will be running a new robust and efficient computer system by Dec 06 or Jan 07.
3. We will now start stocking on spare parts that are in demand to increase speed of service.
4. We will not be accepting grey market warranty. This is hurting us badly.
5. Only lenses will be accepted for international warranty. Meaning lenses bought from other countries. Not in the grey market locally.
6. We have just invested in a huge amount of new tools for Nikon products.
7. We will be sending 4 of our technicians to Nikon HK by next month for further training.
8. We will make a drop off point, showroom and photo gallery at Columbia Hidalgo before the year ends.
9. Spare parts prices have already been reduced 5-10%. Depending on the spare part.

Marketing:

1. We will reduce the SRP of incoming products in Oct 06.
2. We will be having a launching party sometime in Oct. All Nikonians are invited.
3. We will be coming out with print ads, magazines and billboard by Oct, Nov, Dec 06 to promote Nikon in the Philippines.
4. We will be tieing up with Energizer for our Coolpix range. Meaning, ads and events that you will see in the near future feature both Nikon and Energizer since the L5 and L6 will be using Energizer AA rechargeable batteries.
5. We will coordinate EB’s with you guys.
6. We will try to come up with events for Nikonians. Exhibits, contests, etc.
7. We already have our new website: www.columbiadigital.net which is almost 100% done.
8. CRM, CRM, CRM.

Anderson Tan
Columbia Digital

Thanks to gaston799 of PiPho for the heads up on this development.

This entry was posted on Tuesday, September 12th, 2006 at 11:15 pm and is filed under News, Photography Gears. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.